L2 / L3 Available Now
Systems & Microsoft 365 Engineer
Experienced infrastructure support for Microsoft-centric MSP environments.
Microsoft 365AzureWindows ServerActive DirectoryVMware / Hyper-V
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OUR BENCH
Technical capacity.
Available when you need it.
Need a few hours of technical help without adding another full-time employee? Browse resources available for fractional, project-based and ongoing MSP engagements.
LIVE AVAILABILITY
Add technical capacity without making a full-time hire.
Fractional • Project • After-Hours • Ongoing
L1–L3Support Levels
24×7Coverage Options
MSPFocused Delivery
AVAILABLE TECHNICAL CAPACITY
Start with the role you need. Add hours as the workload grows.
Our bench gives MSPs a practical way to add experienced technical capacity without committing to a full-time hire on day one.
L2 / L3 Available Now
Network & Security Engineer
Network and security engineering support for client infrastructure and escalations.
FortinetCiscoMerakiFirewallsVPNNetworking
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L1 / L2 Available Now
Service Desk Engineer
Reliable day-to-day user support and ticket handling that integrates with your MSP workflow.
Help DeskMicrosoft 365WindowsRMMTicketing
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L2 / L3 Available Soon
Server & Virtualization Engineer
Escalation-level server administration and virtualization support for complex environments.
Windows ServerADHyper-VVMwareBackup
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L1 / L2 Available Now
NOC / Monitoring Engineer
Monitoring, alert triage, escalation and operational support for MSP NOC environments.
NOCRMMMonitoringAlert TriageEscalations
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L2 / L3 Available Soon
Cloud & Infrastructure Engineer
Cloud and infrastructure engineering for migrations, optimization and project delivery.
AzureCloudMicrosoft 365MigrationInfrastructure
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HOW TO USE THE BENCH
Don't hire a role. Request the capacity behind the role.
Our bench is designed to help you find the technical skill you need without forcing you into a permanent staffing decision.
Tell us the workload
“I need someone to handle M365 requests for 10 hours a week” is more useful than a generic job description.
Choose the engagement
Fractional recurring hours, project blocks, after-hours coverage or ongoing capacity.
Confirm the fit
We'll match the technical skill, experience and availability to the work involved.
Scale when it makes sense
Add hours, broaden responsibilities or move toward a dedicated resource as demand grows.
Availability changes. The roles shown on this page are examples of the technical capacity we maintain. Always contact us to confirm current availability, skill fit and start timing.
REPRESENTATIVE CLIENT FEEDBACK
SAMPLE PLACEHOLDERS — REPLACE WITH CLIENT-APPROVED QUOTESCapacity should be easy to add.
We were able to find the skill we needed without turning a temporary workload into a permanent hire.
The bench model made it easier to have a conversation around actual availability and workload.
When our needs changed, we could change the capacity instead of starting the hiring process again.
NEED A SPECIFIC SKILL?
Don't see the exact role you need?
Tell us the workload and hours you need. We can match you with the right technical resource and scale the engagement as your MSP grows.